Privacy Policy

We only collect personal information for purposes which are directly related to our functions or activities and only when it is necessary for or directly related to such purposes. These purposes include: complaint handling and resolution, enquiries, postage information and administration activities.We endeavour to ensure that the personal information we collect is accurate and up to date. This may include maintaining and updating personal information when we are advised by individuals that their personal information has changed, and at other times as necessary.Steps are taken to protect the personal information we hold against loss, unauthorised access, use, modification or disclosure and against other misuse. These steps include password protection for electronic files, securing paper files in locked cabinets and physical access restrictions.When no longer required, personal information is destroyed in a secure manner or deleted.